SMS Terms

Pantry Route Delivery Notifications · Effective October 6, 2026

1. Program

Pantry Route Delivery Notifications, operated by PorSignal LLC on behalf of the Mosque Foundation Food Pantry in Bridgeview, IL.

2. Description

Text messages about a household’s home food deliveries: a reminder on delivery day, a notice when the driver is on the way, and occasionally a notice if a delivery was missed or canceled. No marketing or promotional messages are sent. Households opt in when they register at the pantry, on the registration form or verbally, and only households that agree receive texts (see SMS consent). Agreeing to texts is not a condition of receiving food.

Automated texts from the pantry’s number are not active yet. Until they are, a volunteer driver may text a household from the driver’s own phone to say they are on the way — never automatically, and never to a household that asked for no texts. To stop those texts, tell your pantry coordinator.

3. Message frequency

Message frequency varies with your deliveries: typically 1–2 messages per delivery day, occasionally one more if a delivery is missed or canceled.

4. Cost

Msg & data rates may apply. Check with your mobile carrier for details.

5. Opt out and help

• Reply STOP to any message to opt out. You’ll receive a confirmation and no further messages. Reply START to receive messages again.
• Reply HELP to any message for help.

6. Support

Email hadji@portsignal.org, or contact your pantry coordinator.

7. Delivery of messages

Mobile carriers are not liable for delayed or undelivered messages. Message delivery may be affected by your carrier, device, or coverage.

8. Privacy

Mobile numbers and SMS consent are never shared with or sold to third parties for marketing. How the program handles information is described in the Pantry Route privacy policy.

9. Changes

We may update these terms; the effective date above shows the latest version.